Product
1. Can I fill hot water into PET plastic bottle?
PET plastic bottles have very low melting point (~60°C only). Any liquid or environment lower than this temperature will cause the plastic bottle to change shape/melt. Therefore it is not recommended to fill the PET plastic bottles with hot water, no matter the thickness of the bottle.
2. Can I put the PET plastic bottle filled with liquid in freezer?
We strongly do not recommend placing filled PET plastic bottle into the freezer as they are likely to collapse or misshape due to temperature difference. You are advised to carry out your own experiment because different liquids react differently. Do not worry as the PET plastic bottles will not react chemically unless the liquid contained is highly toxic.
3. Can I fill oil/juice/fertilizer/nutrients into PET plastic bottle?
As long as the liquid has weak toxic, our PET plastic bottle should not react with the liquid because they are highly resistance towards food and beverages as well. Such resistance will ensure that the liquid will not degrade or change if properly stored.
4. Can I fill carbonated drinks with your PET plastic bottle?
Yes you can. However, we do not recommend you to use our caps/enclosure as we do not have the rubber seal. Lack of rubber seal will cause the gas of carbonated drinks to leak over time. We advise you to purchase the rubber seal separately.
Shipping
1. When will you ship the order?
All orders paid and confirmed before 12pm (Monday - Friday) will be shipped out on that day. Orders paid after 12pm will be processed and shipped on the next business day. Any orders placed on Saturday and Sunday will be shipped out on next Monday.
2. What courier do you use to ship the orders?
Different couriers will be available to buyers. Simply choose the couriers based on preferences.
3. How do I track my order?
Simply go to the respective courier website and key in the tracking number given when we have arranged shipment. You can find their website as follows.
J&T Express : https://www.jtexpress.my/tracking/
Posstore : https://www.posstore.my/tracking/
Poslaju : https://www.pos.com.my/
4. How many days it takes to deliver to me?
Delivery time will depend on the couriers. Normally, it should take approximately 3-5 days. If you have yet to receive the parcel after 5 days, feel free to contact us. We will check with the courier for you.
5. Why your shipping fees so expensive??
We are selling PET plastic bottles in a big carton. For majority courier services, they are charging shipping fees based on weight or volumetric weight, whichever higher. Here's how volumetric weight is calculated:
[Height (cm) x Width (cm) x Length (cm)] / 6000 = Volumetric weight
Majority of our parcel weight about 4kg per carton. However, our volumetric weight is about 15kg per carton. Therefore, our shipping fees are more expensive compared to small items.
6. Can I pick up from you?
Yes you can! Just click on the Location and you can find us on Google Maps! Just make sure to call us before you reach our factory to ensure our sales representative is available.
7. Do you provide COD or Door-to-door service?
We only provide COD in Melaka area, provided our lorry is fully occupied along with additional charges. For small amount of purchase, we don't have COD or door-to-door delivery service.
8. I have received the parcel but the bottles are crumpled and I'm not satisfied.
Please note that PET plastic bottles are very weak against force when it is empty. Therefore it might get damaged during the transportation process due to courier mishandling. Even though we have packed the bottles in boxes, unfortunately, damage will still happen. Therefore, we are willing to offer compensation based on the number damaged bottles. Simply show us proof of number of damaged bottles and we will compensate you according to the value of the bottles (exclude shipping fees).
If you don't find your questions answered here, feel free to PM us. We will reply to your queries soonest we can.